Grow your Direct to Customer (D2C) / eCommerce business with plug and play chatbots for eCommerce

Would you be surprised if we tell you that the satisfaction rate of bot-only conversations is 87.58%?
More than 34% of online stores are employing eCommerce chatbots for business growth. Are you ready to take the plunge to take your business to the next level?

Banner image on people interacting with ecommerce chatbot

Our Intelligent Ecommerce Chatbots Can Do A Lot For Your Online Business

See what our chatbots can do for you
An infographic on how a chatbot can help an ecommerce business grow

Let Your Business Touch the Skies with D2C / eCommerce Chatbots!

Empower your business with D2C eCommerce chatbots. Create a like never before customer experience that generates 2x leads and takes your sales to the next level.

  • 1. Reduce Response Time – Did you know that 53% of customers abandon their carts due to long response times? With chatbots for eCommerce, respond faster. Customers love the low response time of chatbots and that makes your brand stand out from the rest. Roll your bot on several communication platforms and witness seamless customer conversation handling.

  • 2. Reduce Cart Abandonment – Almost 70% of online shopping carts are abandoned by customers. To recover abandoned carts, let your D2C eCommerce chatbots send reminders to customers. Offer flash sales, special discounts, personalized offers, to make your customer checkout after making a purchase.

  • 3. Save high on Costs – D2C eCommerce Chatbots can save 30% of customer support costs. They speed up the response time, share the load of your live agents, and free up your resources to handle complex issues. While our eCommerce chatbot is enough to handle most of your customer queries, you can invest your savings on supports costs for business growth.

  • 4. Engage & Convert – Our chatbots for eCommerce are trained to strike the right chord when engaging with users through conversations. They can instantly engage visitors through personalization and active assistance So, experience no less than a 40% increase in conversion rates. Our chatbots for eCommerce are experts at engaging customers. They immediately respond to queries and can resolve 90% of the routine questions. Plus, the bots are 24/7 available to entertain your customer queries.

NCRTS D2C eCommerce Chatbots can Change your Business Flow

Ease communications across different channels with D2C eCommerce chatbots. Let conversations flow and make your customers' shopping experience worthwhile.

Any plans of getting a D2C eCommerce bot? Get one to level up your business and allow NCRTS to be your partner in your business growth.

Building eCommerce chatbots with a Partner Can be Fun!

To build excellent & smart D2C eCommerce chatbots, you need a reliable partner. Look nowhere because we are here to help you out. Here's why you should choose our bots!

Our eCommerce chatbots run on all platforms

Get a unified chatbot experience with an intelligent chatbot running on all platforms for better reach and consistent experience. No matter where your customers are, you can reach and engage with effortless ease.

An ecommerce chatbot addressing customer queries

Features and capabilities of our AI Chatbot

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  • Greets on arrival

  • Capture Customer information -
    a. Name
    b. Number
    c. Email address

  • Info on Policies
    a. Delivery
    b. Cancellation
    c. Return & Refund
    d. Membership

  • Status updates
    a. Delivery - with standard external link
    b. Return & Refund - with standard external link

Purchase Assistant

Product Purchase Assistant

After Sales Support Assistant



Engage Website Visitors With AI Powered Voice Assistant

Give your customers the convenience to interact with your business through Google Home & Alexa.

Better Shopping Experience

Our chatbot understand a customers intent and shopping style. Our bot is intelligent and remembers a customers shopping behavior, preferences and makes recommendations in line with them. Customers feel assisted rather than an intrusion of their shopping experience.

An image of a girl receiving her order
A girl enjoying shopping online on the go

Happier Customer and more busines

Customers stick to ecommerce sites or retail stores where they have a pleasant experience while shopping not just great products. Visitors to your store like to be assisted when they need it without your agent being too intrusive. Our chat bot is trained to provide the right level of assistance when needed, provide the right information or guidance and assist in product selection resulting in increased sales conversions and also higher order value.

Convenient and cost effective

Our chatbot has a superior level of intelligence and an accurate information access to guide your visitors towards a sale. Everything is automated and relieves you the cost burden of having a real agent assisting your customers. More so, our chatbot can handle a large no of visitors at a time and hence no visitor has to wait for any assistance.

A man exploring online shopping offers to find the best deal
A chatbot working round the clock

24/7 Availability

Our Chatbot is available 24 x7 and always available to assist your visitors like a human like shopping assistant. You do not need to man a live chat with a live agent anymore and can actually do a lot more.