Highly Interactive Plug n Play Alexa Bot For Business

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Alexa bot for business

All About Alexa Bot

Amazon's Alexa makes use of bots that run on both text and voice. An intricate combination of AWS services and JavaScriptsare used to construct a highly interactive experience for the visitors of the Website that makes use of Alexa bot.

How Can Alexa Bot Help Your Business Grow

And the applicable advantages of the Alexa bot? Well, the practical application of Alexa is precisely vast but given below are the key advantages of the same:

  • Instant customer service: Alexa bots helps convert the Helpdesk functionality into an instant Zero-Waiting Time customer service. On an average, almost 50% of the websites lose out on their customers because of the waiting time it takes to provide an active customer support.

  • Personal experience delivery: Personalization can be considered as a high on demand catalyst which holds the potential to effectively convert an existing customer into a returning customer and a prospect into a guaranteed customer. Alexa bot's conversational AI chatbotsare programmed in such a way that they give the customers an impression of conversing with a live human being instead of a robot. And this is where the personalization factor plays its part.

  • Elevated customer service level: Alexa bots are equipped with Natural Language Processing (NLP) functionality that has the ability to decode and process the natural language from customers. This decoding is performed at the various functional level such as semantics, syntax, and discourse coupled with the speech to understand the customer intention. Hence, it takes a farther plunge into the human psychology to function at its optimum so as to deliver the highest level of customer service.

  • Enhanced user engagement: User engagement is a crucial factor in keeping the customers on the interactive mode with the bot as well as increase the chances for a conversion. And Alexa bots have specialized AI codes to perform this task effortlessly.

  • Payment and checkout assistance: The complications that are involved with the checkout process often leads to the customers abandoning the shopping cart. And most of the time, it's not a complex checkout process, but the un-attended and un-resolved customer queries that lead to this situation. The Alexa bot eliminates such a stage by always providing a payment and checkout assistance to the customers whenever they seek for it.

Tech News
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Twitter has come up with a new prompt that could be shown to users before they engage or reply to a particular tweet. The plan is to warn them that the conversation can possibly get intense and heated. 

The micro-blogging platform is currently piloting prompts for its apps on Android and iOS, that would inform users about a conversation that could get heated. The company says it is working on the feature as part of its efforts to “better support healthy conversation” on the platform.

The company shared an image of the feature in action, showing a tweet with multiple quoted tweets and a reply under it, as an example of a tweet that might have received controversial replies. Under the regular tweet action bar, the new prompt will notify “Heads up” followed by “Conversations like this can be intense”. According to the company, the service might consider the topic of the tweet and the relationship between the tweet author and the person replying to display the prompt.

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TikTok has launched an app for LG’s 2020 and 2021 smart TVs. The app is already available in these recent webOS 5.0 and webOS 6.0 models with a firmware update that started rolling out on October 7th, but will also be coming to older 2019 models “in the coming months.”

The app is primarily launching in the UK, France, and Germany, the TV manufacturer announced. Considering how optimized TikTok is for portrait-mode mobile viewing, it’s not going to look great on living room televisions. But TikTok is claimed to be trying to reach a broader audience with its smart TV apps, as well as to tap into the higher advertising rates associated with TV viewing.

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PayPal has launched cryptocurrency trading on its platform in the United Kingdom. This is the first expansion of crypto trading on PayPal outside the US, where the service was launched in November 2020. 

Crypto trading will only be available to customers with verified accounts. Users will also get real-time prices and educational contents related to cryptocurrency on the platform. The company announced that all eligible PayPal customers in the UK can now buy, hold, and sell cryptocurrencies including Bitcoin, Ethereum, BitcoinCash, and Litecoin.

PayPal says it has over 375 million daily active users and 30 million merchants on the platform. While the company does not charge any fee for holding cryptocurrency, it is charging users for transactions and currency conversions.

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