Our chatbots are powered by AI and ML. These are chatbots that enable natural conversations. Our bots are tailored and trained for specific industries or perform specific functions.
Our Chatbots are designed and developed for industry specific use case scenarios. For each of the industries, our AI chatbots cater to a range of use case scenarios. The bots are trained for commonly used languages and are intelligent enough to detect the variations. The chatbots can hand off to real agents depending on the sentiment and nature of conversations. Chatbot analytics provide valuable insight to customer behavior and help strategize sales, customer support, HR, marketing initiatives.
We have ready to deploy and train AI concierge chat bots for the hotel industry. Takes care of hotel booking, Guest services, Hotel info and more.Read More
We have ready to deploy and train AI chat bots for the car dealerships. The bot can take care of new car info, User car info, Car services, appointment booking, deal info and more.Read More
We have a intelligent chatbot assistant for the restaurants. The naturally conversing bot can take orders, provide order status, provide restaurant info, suggest specials and chef's recommendation etc.Read More
Our very intelligent naturally conversing chatbot for your eCommerce store or retail store engages customers with product search, recommended products, checkouts, sign up for loyalty memberships and more.Read More
Our intelligent virtual assistant provides prompt customer support, answer user queries, provide FAQ responses, log support tickets and provide status of tickets, all while conversing in natural language with customers.Read More
Our intelligent assistant / chat bot enables appointment booking, checking available doctors, doctor profiles, diagnostic test packages, locate nearest test centers and more.Read More
Our chatbot for educational institutes is a virtual assistant that can conveniently provide institute info, exam schedules, placement & internship opportunities, info on facilities, fee info, course registration and more.Read More
The term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs.
Wikipedia defines chatbot as “ A chatbot (also known as a smartbots, talkbot, chatterbot, Bot, IM bot, interactive agent, Conversational interface or Artificial Conversational Entity) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.
Chatbot platforms: Today, most chatbots are either accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites.
Usage categories Chatbots can be classified into usage categories such as conversational commerce (e- commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.
Source : Wikepedia. https://en.wikipedia.org/wiki/Chatbot
Chatbots have the capability to converse in natural language.Natural language conversations are more engaging than asking users to only select from few options. Chatbots can be developed to speak in multiple languages.
One of the most popular use case for Chatbots is to process and build the sales pipeline for the business. Intelligent chatbots can understand customer intents and sentiments and can capture valuable information from the conversations.
Chatbots can be architected in a very flexible manner such the same chatbot can work on multiple platforms like website, business phone etc and at the same time integrate to several backend systems like CRM, ERP or simply Google Sheets.
Chatbots can be deployed on several platforms like FB messenger, Twitter, Business phones, Google assistant / Google home, Alexa and more. We help deploy intelligent chatbots in theseplatforms and train them with day to day usage.
AI powered chatbots can converse with users in natural language. Using machine learning chatbots are able to understand the users textual or voice messages, interpret the meanings or intent and deliver response in natural language through text or visual media or voice.
We integrate chatbots to various backend systems like CRM, ERP, Cloud databases or Google sheets through APIs. We can also integrate to take actions like make a automated call, send an email and more.
We develop chatbots using Artificial intelligence and machine langiage platforms like Alexa (Amazon Clous & ML), Google Cloud & AI plarform (Dialogflow), Microsift Azure & ML platforms and more. We have deep expertise in developing chatbots using Dialogflow (Google) with customer integration to various platforms and various visual response types.
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