Best-In-Class Industry Specific AI Chatbot For Website & More

Our chatbots are powered by AI and ML. These are chatbots that enable natural conversations. Our bots are tailored and trained for specific industries or perform specific functions.

Banner image for custom ai chatbot development services

Our Artificial Intelligence Powered Conversational Chatbot Will Run On




Image showing platforms on which a chatbot can be integrated

Ready-To-Deploy Chatbots Powered With Machine Learning Tailored And Trained For Your Industry

Our Chatbots are designed and developed for industry specific use case scenarios. For each of the industries, our AI chatbots cater to a range of use case scenarios. The bots are trained for commonly used languages and are intelligent enough to detect the variations. The chatbots can hand off to real agents depending on the sentiment and nature of conversations. Chatbot analytics provide valuable insight to customer behavior and help strategize sales, customer support, HR, marketing initiatives.



Icon image for chatbot for hotels

Hotel Industry Chatbot

We have ready to deploy and train AI concierge chat bots for the hotel industry. Takes care of hotel booking, Guest services, Hotel info and more.

Read More
Icon image for chatbot for car dealers

Car dealership Chatbot

We have ready to deploy and train AI chat bots for the car dealerships. The bot can take care of new car info, User car info, Car services, appointment booking, deal info and more.

Read More
Icon image for chatbot for restaurants

Restaurant Chatbot

We have a intelligent chatbot assistant for the restaurants. The naturally conversing bot can take orders, provide order status, provide restaurant info, suggest specials and chef's recommendation etc.

Read More
Icon image for chatbot for ecommerce

Ecommerce Chatbot

Our very intelligent naturally conversing chatbot for your eCommerce store or retail store engages customers with product search, recommended products, checkouts, sign up for loyalty memberships and more.

Read More
Icon image for chatbot for customer support

Customer Support Chatbot

Our intelligent virtual assistant provides prompt customer support, answer user queries, provide FAQ responses, log support tickets and provide status of tickets, all while conversing in natural language with customers.

Read More
Icon image for chatbot for hospitals & medical centers

Hospitals & Medical centers

Our intelligent assistant / chat bot enables appointment booking, checking available doctors, doctor profiles, diagnostic test packages, locate nearest test centers and more.

Read More
Icon image for chatbot for Educational Institution

Education Institution Chatbot

Our chatbot for educational institutes is a virtual assistant that can conveniently provide institute info, exam schedules, placement & internship opportunities, info on facilities, fee info, course registration and more.

Read More
Card image of a chatbot

What Is Chatbot All About

The term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot, Julia) in 1994 to describe these conversational programs.

Wikipedia defines chatbot as “ A chatbot (also known as a smartbots, talkbot, chatterbot, Bot, IM bot, interactive agent, Conversational interface or Artificial Conversational Entity) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.[1] Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.

Chatbot platforms: Today, most chatbots are either accessed via virtual assistants such as Google Assistant and Amazon Alexa, via messaging apps such as Facebook Messenger or WeChat, or via individual organizations' apps and websites.

Usage categories Chatbots can be classified into usage categories such as conversational commerce (e- commerce via chat), analytics, communication, customer support, design, developer tools, education, entertainment, finance, food, games, health, HR, marketing, news, personal, productivity, shopping, social, sports, travel and utilities.

Source : Wikepedia. https://en.wikipedia.org/wiki/Chatbot

End to End Services With Design, Development & Training Of Your Chatbot And Continued Support

Our chat bot development services include:
  • Analyzing your chatbot / virtual assistant needs & potential benefit areas.
  • Document ta use case& likely conversational scenarios.
  • Develop or Refine our existing pre-developed chatbot for your specific industry.
  • Set up the response variations to have engaging discussions with users.
  • Set up integration to deploy chatbot in various platforms like your website, your business phone, Google assistant / home, Alexa, Apple business pages and more.
  • Test and train the bot.
  • Deploy in live environment for commercial usage.
  • Hypercare support and continued training.

Conversation Design

Chatbots have the capability to converse in natural language.Natural language conversations are more engaging than asking users to only select from few options. Chatbots can be developed to speak in multiple languages.

Processing Pipeline

One of the most popular use case for Chatbots is to process and build the sales pipeline for the business. Intelligent chatbots can understand customer intents and sentiments and can capture valuable information from the conversations.

Chatbot Architecture

Chatbots can be architected in a very flexible manner such the same chatbot can work on multiple platforms like website, business phone etc and at the same time integrate to several backend systems like CRM, ERP or simply Google Sheets.

Deployment

Chatbots can be deployed on several platforms like FB messenger, Twitter, Business phones, Google assistant / Google home, Alexa and more. We help deploy intelligent chatbots in theseplatforms and train them with day to day usage.

Natural Language Processing

AI powered chatbots can converse with users in natural language. Using machine learning chatbots are able to understand the users textual or voice messages, interpret the meanings or intent and deliver response in natural language through text or visual media or voice.

Integration

We integrate chatbots to various backend systems like CRM, ERP, Cloud databases or Google sheets through APIs. We can also integrate to take actions like make a automated call, send an email and more.

Card image of latest platforms and frameworks to develop chatbot

We Work On Latest Platforms & Frameworks To Make Most Advanced Chatbot

We design and develop chatbots using many popular frameworks and machine learning platforms

We develop chatbots using Artificial intelligence and machine langiage platforms like Alexa (Amazon Clous & ML), Google Cloud & AI plarform (Dialogflow), Microsift Azure & ML platforms and more. We have deep expertise in developing chatbots using Dialogflow (Google) with customer integration to various platforms and various visual response types.

Tech News
Card image cap

Amazon’s voice-based assistant ‘Alexa’ is getting a male counterpart for the first time since its launch in 2014.

Amazon Echo speakers will now offer a new masculine voice option called ‘Ziggy.’ Many are guessing that the name is chosen to fit Amazon’s “A to Z" branding style. There are two ways to change the voice of Alexa on Echo devices, one is through the device itself and another can be done via the Alexa mobile app. Users can activate the virtual assistant by a new ‘Ziggy’ wake-up command instead of existing ‘Alexa’, ‘Computer’, ‘Echo’, and ‘Amazon’.

The feature is currently available in selective regions. Though Amazon has not officially declared when the development will release globally. 

Card image cap

Social audio app Clubhouse rolled out a direct messaging feature 'Backchannel' to allow users interact one-to-one and in groups.

The idea is to help users coordinate with the co-host, plan next set of questions, discuss who to pull up and organise the whole scene in advance. Listener panel can also chat with each other at any time in a room. To start a conversation tap on the air plane icon at the bottom right or swipe left to access the chat thread.

It also has a second inbox for message requests from people whom users have not added to their account.

Card image cap

While Tokyo 2020 Olympic Games are currently in full swing, the world is encountering with what a global sporting event like the Olympics could be without a live audience.

To make the most out of the 2020 Olympics, popular social media platforms like Facebook, Instagram, WhatsApp along with Snapchat have come forward .

Facebook has a dedicated Tokyo 2020 Olympics hub to allow users keep track of all the live events and developments at the Olympics. Photo sharing platform, Instagram has introduced Augmented Reality [AR] effects for the Tokyo 2020 Olympics. WhatsApp has a dedicated Olympics chatbot which will help the users to get the latest news on the Olympic Games. Snapchat users will receive the latest updates from the International Olympic Committee (IOC) as a daily “Olympics Highlights” update.

For more interesting tech news click here
Blog
Card image cap
31
May

Imagine that you reach customers in their dining room and serve your delicious foods directly on their...

Continue Reading