Cancellation and Refund Policy

GetFOSA is a restaurant ordering conversational chatbot platform operated by NCR Technsolutions Pvt Ltd.
GetFosa does not deliver items to the customer. Any delivery is organized by the restaurant with its internal resources or through contracted 3rd party resources.
Any Capitalized terms used but not defined herein shall have the meaning assigned to them under the Terms of Use which govern your use of our website (the “Website”) and our ‘GetFosa’ application for mobile and handheld devices (the “App”), GetFosa Facebook Messenger, WhatsApp business application Chatbot“. The Website, the App, ordering through Facebook messenger using GetFosa Chatbot, WhatsApp Chatbot are jointly referred to as the “Platform”.

1. Customer Cancellation

  • 1. As a general rule Buyer shall not be entitled to cancel Order once placed. Buyer may choose to cancel Order only within one-minute of the Order being placed. However, subject to Buyer’s previous cancellation history, GetFosa reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer even if the same is within one-minute followed by suspension of account, as may be necessary in the sole discretion of GetFosa.
  • 2. If Buyer cancels his/her Order after one minute of placing it, GetFosa shall have a right to collect a penalty of 100% of the Order amount for breach of contract terms as a compensation for the damages suffered by GetFosa, with a right to either not to refund the Order value in case Buyer’s Order is prepaid or recover from the Buyer’s subsequent Order in case his/her Order is postpaid, to compensate the Merchants and PDPs.

2. Non-Customer Cancellation

  • 1. GetFosa reserves the right to collect a penalty for the Orders constrained to be cancelled by GetFosa for reasons not attributable to GetFosa, including but not limited to:
    • A) in the event of a delivery order, if the address provided by Buyer is either wrong or falls outside the delivery zone;
    • B) failure to contact Buyer by phone or email at the time of delivering (by 3rd party delivery agents or delivery agents working for the restaurant on whom the Order has been placed);
    • C) failure to deliver Buyer Order due to lack of information, direction, or authorization from Buyer at the time of delivery; or
    • D) .unavailability of all the items ordered by Buyer at the time of booking the Order; or
    • E) 5. unavailability of certain items ordered by Buyer at the time of booking the Order. In such an event Buyer will be entitled to cancel the entire Order and shall be entitled to a refund to an amount upto 100% of the Order value or only the value of the unavailable item if the buyer wants refund for only the unavailable items.
Refund Source TAT Time (Tentative)
Net Banking Source 6-7 Business Days
Debit/Credit Cards Source 5-7 Business Days
UPI Source 3-4 Business Days
Google Pay Source 8 Business Days

Tech News
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Twitter has come up with a new prompt that could be shown to users before they engage or reply to a particular tweet. The plan is to warn them that the conversation can possibly get intense and heated. 

The micro-blogging platform is currently piloting prompts for its apps on Android and iOS, that would inform users about a conversation that could get heated. The company says it is working on the feature as part of its efforts to “better support healthy conversation” on the platform.

The company shared an image of the feature in action, showing a tweet with multiple quoted tweets and a reply under it, as an example of a tweet that might have received controversial replies. Under the regular tweet action bar, the new prompt will notify “Heads up” followed by “Conversations like this can be intense”. According to the company, the service might consider the topic of the tweet and the relationship between the tweet author and the person replying to display the prompt.

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TikTok has launched an app for LG’s 2020 and 2021 smart TVs. The app is already available in these recent webOS 5.0 and webOS 6.0 models with a firmware update that started rolling out on October 7th, but will also be coming to older 2019 models “in the coming months.”

The app is primarily launching in the UK, France, and Germany, the TV manufacturer announced. Considering how optimized TikTok is for portrait-mode mobile viewing, it’s not going to look great on living room televisions. But TikTok is claimed to be trying to reach a broader audience with its smart TV apps, as well as to tap into the higher advertising rates associated with TV viewing.

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PayPal has launched cryptocurrency trading on its platform in the United Kingdom. This is the first expansion of crypto trading on PayPal outside the US, where the service was launched in November 2020. 

Crypto trading will only be available to customers with verified accounts. Users will also get real-time prices and educational contents related to cryptocurrency on the platform. The company announced that all eligible PayPal customers in the UK can now buy, hold, and sell cryptocurrencies including Bitcoin, Ethereum, BitcoinCash, and Litecoin.

PayPal says it has over 375 million daily active users and 30 million merchants on the platform. While the company does not charge any fee for holding cryptocurrency, it is charging users for transactions and currency conversions.

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